Warning lights
Signals from the annual accounts, the CBE and the Official Gazette, each with its threshold and source. No score, no verdict.
-
Two loss years in a row NBB
Negative result in 2024 and 2025.
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Busy address KBO
33 other companies have their registered office at the same address; threshold 10.
Financials
Financial year 2025
CUSTOMER CONTACT & CXFORUM from Vilvoorde, company number BE0871865395, closed financial year 2025 with a result of € -23,750 after tax. For that financial year CUSTOMER CONTACT & CXFORUM recorded a gross margin of € -14,087 and equity of € 51,687. Compared with financial year 2024, the result moved from € -410 to € -23,750. The company made a loss. The company holds a healthy buffer. Debts are under control. The most recent annual accounts were filed with the National Bank of Belgium on July 2, 2026.
€ 51,687
▼ 31% vs 2024
Assets minus debts, by the books. What is left if everything were sold and paid today.
€ -23,750
▼ 5689 % more loss than in 2024
Profit after tax over the fiscal year.
€ 82,576
▲ € 69,061 vs 2024
Cash and bank balances on the last day of the fiscal year.
Debts at end 2025
None
No bank loans on the last day of the fiscal year.
€ 19,117
▼ 58% vs 2024
Supplier invoices still open on the last day of the fiscal year.
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| 2022 | 2023 | 2024 | 2025 | Change 2024 → 2025 | |
|---|---|---|---|---|---|
| Gross margin | € 15,589 | € -48,819 | € -665 | € -14,087 | ▼ € 13,422 |
| Profit after taxes | € 15,044 | € -49,822 | € -410 | € -23,750 | ▼ € 23,339 |
| Equity | € 125,668 | € 75,846 | € 75,436 | € 51,687 | ▼ 31% |
| Total debts | € 67,678 | € 181,614 | € 155,962 | € 119,532 | ▼ 23% |
| Cash | € 10,949 | € 59,414 | € 13,514 | € 82,576 | ▲ € 69,061 |
| Retained profit | € 125,668 | € 75,846 | € 75,436 | € 51,687 | ▼ 31% |
| Balance sheet total | € 193,346 | € 257,461 | € 231,399 | € 171,218 | ▼ 26% |
Key figures of CUSTOMER CONTACT & CXFORUM, fiscal years 2022 to 2025, from the annual accounts filed with the National Bank of Belgium.Next annual account (fiscal year 2026) expected before 31 July 2027.
What happened to CUSTOMER CONTACT & CXFORUM?
What happened at CUSTOMER CONTACT & CXFORUM in recent years, according to the Belgian Official Gazette, the CBE and the National Bank:
- 24+ NV stepped down as director. NBB
- Federale Pensioendienst stepped down as director. NBB
- Stijn Schyvens stepped down as director. NBB
- Colruyt Group NV stepped down as director. NBB
- WEngage International NV stepped down as director. NBB
- New annual accounts for financial year 2025: loss of € 23,750. Source: NBB ↗
- Carglass NV stepped down as director. NBB
- Michel Delfosse stepped down as director. NBB
In short
From € 15,044 profit in 2022 to € 23,750 loss in 2025.
Best year ever: 2022, with € 15,044 profit.
A new publication or filing at CUSTOMER CONTACT & CXFORUM? We notify you, reason included.
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De Lijn 8 June 2026 New annual account 2025
filed on 8 June 2026
What was left
€ 20 k ▼ 91%
Money in the bank
€ 178 k ▼ 98%
Open the dossier →
NMBS 8 June 2026 New annual account 2025 What was left ▼ 80%
bpost 18 May 2026 New annual account 2025 What was left from loss to profit
Management
Directors
According to the 2025 annual accounts
Stijn Schyvens
Director
since 2025 · until 2028
Director · represented by Suzanne SCHÖNINGH
Also active at: Value4Health
since 2022 · until 2025
since 2024 · until 2027
Director · represented by An FLORENS
since 2023 · until 2026
Director · represented by Stefanie MEYEN
since 2022 · until 2025
since 2023 · until 2026
Director · represented by Carl BUELENS
since 2025 · until 2028
Director · represented by Cathérine DE NOYETTE
Also active at: United Brands Association, GS1 Belgium & Luxembourg, VIL, First Retail International 2, Achilles Dott, Virya Energy, Eoly Energy, GRIKACO +4 more
since 2025 · until 2028
Groep Securex - Groupe Securex VZW
Vice-chairman of the board · represented by Lieve HUYGENS
since 2022 · until 2025
Director · represented by Nele MARTENS
since 2025 · until 2028
since 2023 · until 2026
Director · represented by Wim VAN DE VELDE
since 2023 · until 2026
Chairman of the board · represented by Katia BATTHEU
Also active at: United Brands Association, CONNECT EUROPE, TECHNO.BEL, Stichting e - and - telecommunications information services, EXPERIENCE@WORK, ITS BELGIUM, Becommerce
since 2023 · until 2026
Establishments
Establishment units
Physical locations of this company
Luchthavenlaan 27 box 23
1800 Vilvoorde
Who else lives here?
A building full of entrepreneurs or one very busy letterbox? Another 33 companies are registered at this address.
All companies at this address →PFERD TOOLS Benelux
€ 2.4 million gross margin · 2025
FLOWTECH BELGIUM
€ 445,001 gross margin · 2025
Belgian Triathlon
Ecowatt - Vandenbroecke
€ 398,105 gross margin · 2024
ISACA BELGIEN CHAPTER
+28 more
What is an establishment unit? An establishment unit is a geographically identifiable place where activities of the enterprise are carried out.
Details
- Company number
- 0871.865.395
- VAT number
- BE 0871.865.395
- Registered office
- Luchthavenlaan 27 bus 23, 1800 Vilvoorde
- Names & denominations
- CUSTOMER CONTACT & CXFORUM
- Enterprise type
- Rechtspersoon
- Legal form
- Non-profit association
- Legal situation
- Normale toestand
- Start date
- 14 February 2005
- Peppol
- Active · Active since 28 Sept 2024
- Activities · NACE
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