Warning lights
Signals from the annual accounts, the CBE and the Official Gazette, each with its threshold and source. No score, no verdict.
-
Negative equity NBB
More debt than assets in 2 of the last 4 fiscal years.
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Shrinking team NBB
FTE fell two years in a row, from 226.8 to 121.7.
Financials
Financial year 2025
CALLexcell from Sint-Truiden, company number BE0816783748, closed financial year 2025 with a result of € 754,325 after tax. For that financial year CALLexcell recorded revenue of € 8 million and equity of € -55,462. Compared with financial year 2024, the result moved from € -1.7 million to € 754,325. Profitable, and profit is growing. More debts than assets. High debts against a small own buffer. The most recent annual accounts were filed with the National Bank of Belgium on July 14, 2026.
€ -55,462
▲ € 738,203 vs 2024
Assets minus debts, by the books. What is left if everything were sold and paid today.
€ 754,325
▲ still € 1.7 million loss in 2024
Profit after tax over the fiscal year.
€ 702,505
▼ 17% vs 2024
Cash and bank balances on the last day of the fiscal year.
Stays in the company
No dividend for 2025. Retained profit grew to € -658,995.
People and assets in 2025
121.7
▼ 44 vs 2024
Average over the fiscal year, from the social balance sheet.
€ 5.1 million
▼ 28% vs 2024
€ 42,000 per full-time equivalent. Payroll staff only. What the director pays themselves is already netted into the gross margin and is not shown separately in the accounts.
€ 152,337
▼ 51% vs 2024
Of which on lease € 86,667.
Debts at end 2025
€ 1.1 million
▼ 11% vs 2024
€ 133,332 is repaid this year. At this pace the long-term loan is gone in ≈ 8 years.
€ 1.1 million
▼ 16% vs 2024
Supplier invoices still open on the last day of the fiscal year. Pays suppliers within 102 days on average.
€ 788,096
▼ 19% vs 2024
Taxes, VAT and social contributions still to pay.
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| 2022 | 2023 | 2024 | 2025 | Change 2024 → 2025 | |
|---|---|---|---|---|---|
| Revenue | € 24,816,348 | € 16,044,745 | € 12,362,950 | € 8,024,787 | ▼ 35% |
| Profit after taxes | € -443,265 | € -4,655,308 | € -1,727,877 | € 754,325 | ▲ € 2.5 million |
| Equity | € 5,575,965 | € 950,334 | € -793,665 | € -55,462 | ▲ € 738,203 |
| Total debts | € 9,914,858 | € 6,159,912 | € 7,171,566 | € 3,963,156 | ▼ 45% |
| Cash | € 4,072,977 | € 1,143,145 | € 846,572 | € 702,505 | ▼ 17% |
| Land & buildings | € 1,911,762 | € 1,771,287 | € 1,616,888 | € 1,481,133 | ▼ 8% |
| Retained profit | € 4,969,865 | € 314,557 | € -1,413,320 | € -658,995 | ▲ € 754,325 |
| Dividend | € 5,000,000 | € 0 | € 0 | € 0 | |
| Bank debt | € 1,630,797 | € 1,406,960 | € 1,244,462 | € 1,111,130 | ▼ 11% |
| Balance sheet total | € 15,490,823 | € 8,539,047 | € 6,377,901 | € 3,907,694 | ▼ 39% |
| Employees (FTE) | 265.6 | 226.8 | 165.7 | 121.7 | ▼ 44 |
Key figures of CALLexcell, fiscal years 2022 to 2025, from the annual accounts filed with the National Bank of Belgium.Next annual account (fiscal year 2026) expected before 31 July 2027.
What happened to CALLexcell?
What happened at CALLexcell in recent years, according to the Belgian Official Gazette, the CBE and the National Bank:
- New annual accounts for financial year 2025: profit of € 754,325. Source: NBB ↗
- New establishment in Liège. KBO
- New establishment in Sint-Truiden. KBO
- Start of the company according to the CBE. KBO
In short
From € 443,265 loss in 2022 to € 754,325 profit in 2025.
Paid € 80,624 in corporate taxes since 2022.
Best year ever: 2025, with € 754,325 profit.
Paid out € 5 million in dividends to the owners in total.
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De Lijn 8 June 2026 New annual account 2025
filed on 8 June 2026
What was left
€ 20 k ▼ 91%
Money in the bank
€ 178 k ▼ 98%
Open the dossier →
NMBS 8 June 2026 New annual account 2025 What was left ▼ 80%
bpost 18 May 2026 New annual account 2025 What was left from loss to profit
Management
The stake of Staprix comes from that shareholder’s own annual accounts; small companies do not report their shareholders themselves.
CALLexcellBehind CALLexcell are Staprix NV, Lieven De Turck and Katrien Meire. The shares are held by Staprix (100%). It owns 100% of Nacademy itself.
Directors
According to the 2025 annual accounts
Managing director · represented by Roland Duchatelet
Lieven De Turck
Director
Katrien Meire
Director
Shareholders
100%
Participations
100%
Establishments
Establishment units
Physical locations of this company
Tiensesteenweg 168C box 401
3800 Sint-Truiden
Quai Banning 6
4000 Liège
Active since 28 January 2019
What is an establishment unit? An establishment unit is a geographically identifiable place where activities of the enterprise are carried out.
Website
Technologies
Hosting & Email
Email provider
Microsoft 365
Hosting
COMBELL-AS, BE
Website info
Features
Security
Details
- Company number
- 0816.783.748
- VAT number
- BE 0816.783.748
- Registered office
- Tiensesteenweg 168C bus 401, 3800 Sint-Truiden
- Names & denominations
- CALLexcell
- Enterprise type
- Rechtspersoon
- Legal form
- Public limited company
- Legal situation
- Normale toestand
- Start date
- 2 July 2009
- Peppol
- Active · Active since 8 Dec 2025
- Contact
- callexcell.be
- Activities · NACE
Activiteiten van callcenters