Financials
Financial year 2025
CUSTOMER MATTERS from Mol, company number BE0731787301, closed financial year 2025 with a result of € 8,287 after tax. For that financial year CUSTOMER MATTERS recorded a gross margin of € 15,949 and equity of € 13,787. Compared with financial year 2024, the result moved from € 21,299 to € 8,287. The company is profitable. The buffer shrank hard: equity is 80 % below last year. Debts are under control. The most recent annual accounts were filed with the National Bank of Belgium on January 19, 2026.
€ 13,787
▼ 80% vs 2024
Assets minus debts, by the books. What is left if everything were sold and paid today.
€ 8,287
▼ 61% vs 2024
Profit after tax over the fiscal year.
€ 45,393
▼ 6% vs 2024
Cash and bank balances on the last day of the fiscal year.
€ 65,105 paid out
More than the year’s profit went to the shareholders; reserves fell.
People and assets in 2025
≈ 1
No payroll staff. One director, so that person most likely runs the business.
€ 2,714
▼ 28% vs 2024
Book value of vehicles, furniture and equipment.
Debts at end 2025
€ 7,559
Loans from banks and other lenders, long and short.
€ 5,217
▲ 13% vs 2024
Supplier invoices still open on the last day of the fiscal year.
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| 2022 | 2023 | 2024 | 2025 | Change 2024 → 2025 | |
|---|---|---|---|---|---|
| Gross margin | € 21,648 | € 21,908 | € 31,119 | € 15,949 | ▼ 49% |
| Profit after taxes | € 14,984 | € 14,081 | € 21,299 | € 8,287 | ▼ 61% |
| Equity | € 63,225 | € 61,306 | € 70,605 | € 13,787 | ▼ 80% |
| Total debts | € 19,316 | € 18,746 | € 17,745 | € 61,019 | ▲ 244% |
| Cash | € 28,256 | € 52,698 | € 48,114 | € 45,393 | ▼ 6% |
| Retained profit | € 58,225 | € 56,306 | € 65,605 | € 8,787 | ▼ 87% |
| Dividend | € 0 | € 16,000 | € 12,000 | € 65,105 | ▲ € 53,105 |
| Bank debt | € 9,000 | € 5,676 | € 7,578 | € 7,559 | |
| Balance sheet total | € 82,542 | € 80,052 | € 88,350 | € 74,806 | ▼ 15% |
Key figures of CUSTOMER MATTERS, fiscal years 2022 to 2025, from the annual accounts filed with the National Bank of Belgium.Next annual account (fiscal year 2026) expected before 30 January 2027.
What happened to CUSTOMER MATTERS?
What happened at CUSTOMER MATTERS in recent years, according to the Belgian Official Gazette, the CBE and the National Bank:
- New annual accounts for financial year 2025: profit of € 8,287 (▼ 61% vs 2024). Source: NBB ↗
- New establishment in Mol. KBO
- Start of the company according to the CBE. KBO
In short
From € 14,984 profit in 2022 to € 8,287 profit in 2025.
Paid € 18,655 in corporate taxes since 2022.
Best year ever: 2024, with € 21,299 profit.
Paid out € 93,105 in dividends to the owners in total.
A new publication or filing at CUSTOMER MATTERS? We notify you, reason included.
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De Lijn 8 June 2026 New annual account 2025
filed on 8 June 2026
What was left
€ 20 k ▼ 91%
Money in the bank
€ 178 k ▼ 98%
Open the dossier →
NMBS 8 June 2026 New annual account 2025 What was left ▼ 80%
bpost 18 May 2026 New annual account 2025 What was left from loss to profit
Management
Behind CUSTOMER MATTERS is Nele Aendekerk.
Directors
According to the 2025 annual accounts
Nele Aendekerk
Director
Establishments
Establishment units
Physical locations of this company
Martelarenstraat 206 box 1
2400 Mol
Who else lives here?
A building full of entrepreneurs or one very busy letterbox? Another 2 companies are registered at this address.
All companies at this address →What is an establishment unit? An establishment unit is a geographically identifiable place where activities of the enterprise are carried out.
Website
Technologies
Hosting & Email
Email provider
Google Workspace
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Website info
Features
Security
Network
Details
- Company number
- 0731.787.301
- VAT number
- BE 0731.787.301
- Registered office
- Martelarenstraat 206 bus 1, 2400 Mol
- Names & denominations
- CUSTOMER MATTERS
- Enterprise type
- Rechtspersoon
- Legal form
- Private limited company
- Legal situation
- Normale toestand
- Start date
- 1 August 2019
- Peppol
- Active · Active since 19 Nov 2025
- Contact
- customermatters.be
- Activities · NACE
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