Warning lights
Signals from the annual accounts, the CBE and the Official Gazette, each with its threshold and source. No score, no verdict.
-
Two loss years in a row NBB
Negative result in 2024 and 2025.
-
Busy address KBO
14 other companies have their registered office at the same address; threshold 10.
Financials
Financial year 2025
Customer Hub from Kontich, company number BE0669615942, closed financial year 2025 with a result of € -138,626 after tax. For that financial year Customer Hub recorded revenue of € 483,739 and equity of € 373,640. Compared with financial year 2024, the result moved from € -113,732 to € -138,626. The company made a loss. The company holds a healthy buffer. A strong own buffer against the debts. The most recent annual accounts were filed with the National Bank of Belgium on September 10, 2026.
€ 373,640
▼ 27% vs 2024
Assets minus debts, by the books. What is left if everything were sold and paid today.
€ -138,626
▼ 22 % more loss than in 2024
Profit after tax over the fiscal year.
€ 4,992
Cash and bank balances on the last day of the fiscal year.
Loss, nothing to pay out
Reserves fell to € -38,360.
Debts at end 2025
None
No bank loans on the last day of the fiscal year.
€ 73,765
▼ 44% vs 2024
Supplier invoices still open on the last day of the fiscal year.
€ 10,569
▼ 22% vs 2024
Corporate tax and VAT still to pay. No wage debt: nothing outstanding to staff or social security.
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| 2022 | 2023 | 2024 | 2025 | Change 2024 → 2025 | |
|---|---|---|---|---|---|
| Revenue | € 606,678 | € 553,158 | € 628,402 | € 483,739 | ▼ 23% |
| Gross margin | € 172,796 | € 118,399 | € -115,108 | € -138,955 | ▼ € 23,846 |
| Profit after taxes | € -8,127 | € -35,725 | € -113,732 | € -138,626 | ▼ € 24,894 |
| Equity | € 661,723 | € 625,998 | € 512,266 | € 373,640 | ▼ 27% |
| Total debts | € 468,649 | € 195,814 | € 311,472 | € 84,334 | ▼ 73% |
| Cash | € 10,478 | € 5,004 | € 4,995 | € 4,992 | |
| Retained profit | € 249,723 | € 213,998 | € 100,266 | € -38,360 | ▼ € 138,626 |
| Balance sheet total | € 1,130,372 | € 821,812 | € 823,738 | € 457,974 | ▼ 44% |
| Employees (FTE) | 3.3 | 4.8 | - | - |
Key figures of Customer Hub, fiscal years 2022 to 2025, from the annual accounts filed with the National Bank of Belgium.Next annual account (fiscal year 2026) expected before 31 July 2027.
What happened to Customer Hub?
What happened at Customer Hub in recent years, according to the Belgian Official Gazette, the CBE and the National Bank:
- De Cronos Groep NV stepped down as director. NBB
- Josephus De Wit stepped down as director. NBB
- Hyperion Group NV stepped down as director. NBB
- New annual accounts for financial year 2025: loss of € 138,626. filed late Source: NBB ↗
- De Cronos Groep NV became a director. NBB
- Josephus De Wit became a director. NBB
- Hyperion Group NV became a director. NBB
- New establishment in Kontich. KBO
In short
From € 8,127 loss in 2022 to € 138,626 loss in 2025.
Paid € 1,950 in corporate taxes since 2022.
On average € 24,700 of value added per employee in 2023.
A new publication or filing at Customer Hub? We notify you, reason included.
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De Lijn 8 June 2026 New annual account 2025
filed on 8 June 2026
What was left
€ 20 k ▼ 91%
Money in the bank
€ 178 k ▼ 98%
Open the dossier →
NMBS 8 June 2026 New annual account 2025 What was left ▼ 80%
bpost 18 May 2026 New annual account 2025 What was left from loss to profit
Management
The shares are held by Hyperion Group NV (80%). It owns 100% of Customer Link itself.
Directors
According to the 2025 annual accounts
Director · represented by Dirk Deroost
Owns 56.3% via Hyperion Group NV
Also active at: RESIDENCE LES ONDES, FOCUS ADVERTISING, Cronos, EECKHOUT JAN, VENTIGRATE, CRONOS PUBLIC SERVICES, Customer Link, Obycron +444 more
since 2022 · until 2028
Josephus De Wit
Director
since 2022 · until 2028
Director · represented by Marc Verlinde
since 2022 · until 2028
Shareholders
Hyperion Group NV · holding of De Cronos Groep NV
80%
Participations
100%
Establishments
Establishment units
Physical locations of this company
Veldkant 35 box C
2550 Kontich
Who else lives here?
A building full of entrepreneurs or one very busy letterbox? Another 14 companies are registered at this address.
All companies at this address →Cronos same network
€ 116.9 million revenue · 2025
Customer Link same network
€ 3.4 million revenue · 2025
EMPART
FANALES
€ 138,563 gross margin · 2025
Upcore same network
€ 1.1 million revenue · 2025
+9 more
What is an establishment unit? An establishment unit is a geographically identifiable place where activities of the enterprise are carried out.
Details
- Company number
- 0669.615.942
- VAT number
- BE 0669.615.942
- Registered office
- Veldkant 35 bus C, 2550 Kontich
- Names & denominations
- Customer Hub
- Enterprise type
- Rechtspersoon
- Legal form
- Public limited company
- Legal situation
- Normale toestand
- Start date
- 16 January 2017
- Peppol
- Active · Active since 1 Jan 2001
- Activities · NACE
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