Warning lights
Signals from the annual accounts, the CBE and the Official Gazette, each with its threshold and source. No score, no verdict.
-
Two loss years in a row NBB
Negative result in 2024 and 2025.
Financials
Financial year 2025
ContactExpert from Machelen (Brab.), company number BE0427073974, closed financial year 2025 with a result of € -811,703 after tax. For that financial year ContactExpert recorded revenue of € 3.6 million and equity of € 1.6 million. Compared with financial year 2024, the result moved from € -119,858 to € -811,703. The company made a loss. The buffer is growing. A strong own buffer against the debts. The most recent annual accounts were filed with the National Bank of Belgium on July 28, 2026.
€ 1.6 million
▲ 4% vs 2024
Assets minus debts, by the books. What is left if everything were sold and paid today.
€ -811,703
▼ 577 % more loss than in 2024
Profit after tax over the fiscal year.
€ 11,887
▼ 30% vs 2024
Cash and bank balances on the last day of the fiscal year.
Loss, nothing to pay out
Reserves fell to € -1 million.
People and assets in 2025
33.7
▼ 10 vs 2024
Average over the fiscal year, from the social balance sheet.
€ 1.7 million
▼ 18% vs 2024
€ 50,900 per full-time equivalent. Payroll staff only. What the director pays themselves is already netted into the gross margin and is not shown separately in the accounts.
Debts at end 2025
None
No bank loans on the last day of the fiscal year.
€ 252,519
▼ 12% vs 2024
Supplier invoices still open on the last day of the fiscal year. Pays suppliers within 52 days on average.
€ 302,363
▼ 37% vs 2024
Taxes, VAT and social contributions still to pay.
| 2022 | 2023 | 2024 | 2025 | Change 2024 → 2025 | |
|---|---|---|---|---|---|
| Revenue | € 1,849,117 | € 3,652,637 | € 4,540,996 | € 3,645,525 | ▼ 20% |
| Profit after taxes | € -306,883 | € 39,827 | € -119,858 | € -811,703 | ▼ € 691,845 |
| Equity | € 1,601,101 | € 1,640,928 | € 1,521,069 | € 1,575,754 | ▲ 4% |
| Total debts | € 326,347 | € 691,899 | € 766,583 | € 554,883 | ▼ 28% |
| Cash | € 104,423 | € 83,149 | € 16,907 | € 11,887 | ▼ 30% |
| Retained profit | € -112,511 | € -72,685 | € -192,543 | € -1,004,246 | ▼ € 811,703 |
| Bank debt | € 7,275 | € 0 | € 0 | € 0 | |
| Balance sheet total | € 1,927,448 | € 2,332,827 | € 2,287,652 | € 2,130,636 | ▼ 7% |
| Employees (FTE) | 26.5 | 37.3 | 43.7 | 33.7 | ▼ 10 |
Key figures of ContactExpert, fiscal years 2022 to 2025, from the annual accounts filed with the National Bank of Belgium.Next annual account (fiscal year 2026) expected before 31 July 2027.
What happened to ContactExpert?
What happened at ContactExpert in recent years, according to the Belgian Official Gazette, the CBE and the National Bank:
- Intercontinental Trade Finance BV stepped down as director. NBB
- Peroca BV stepped down as director. NBB
- New annual accounts for financial year 2025: loss of € 811,703. Source: NBB ↗
- Intercontinental Trade Finance BV became a director. NBB
- TriplePerspective BV became a director. NBB
- Peroca BV became a director. NBB
- New establishment in Machelen (Brab.). KBO
- Start of the company according to the CBE. KBO
In short
From € 306,883 loss in 2022 to € 811,703 loss in 2025.
Paid € 3,151 in corporate taxes since 2022.
Best year ever: 2023, with € 39,827 profit.
Pays suppliers within 52 days on average.
Management
The stake of WEngage International comes from that shareholder’s own annual accounts; small companies do not report their shareholders themselves.
ContactExpertBehind ContactExpert is TriplePerspective BV. The shares are held by WEngage International (100%).
Directors
According to the 2025 annual accounts
Director · represented by Koen Van den heuvel
since 2024
since 2024 · until 2028
Managing director · represented by Frank Plehiers
Also active at: CALLANT VERZEKERINGSKANTOOR, WEngage
since 2023 · until 2028
Shareholders
Participations
No participations in other companies reported.
Establishments
Establishment units
Physical locations of this company
Woluwelaan 158
1831 Machelen (Brab.)
Who else lives here?
A building full of entrepreneurs or one very busy letterbox? Another 4 companies are registered at this address.
All companies at this address →What is an establishment unit? An establishment unit is a geographically identifiable place where activities of the enterprise are carried out.
Website
Technologies
Certifications & Partners
Hosting & Email
Email provider
Microsoft 365
Hosting
XL-AS, NL
DNS
Cloudflare DNS
Domain
Domain
wengage.eu
Registrar
Combell NV
Website info
Features
Security
Details
- Company number
- 0427.073.974
- VAT number
- BE 0427.073.974
- Registered office
- Woluwelaan 158, 1831 Machelen (Brab.)
- Names & denominations
- ContactExpert
- Enterprise type
- Rechtspersoon
- Legal form
- Public limited company
- Legal situation
- Normale toestand
- Start date
- 28 March 1985
- Peppol
- Active · Active since 17 Nov 2025
- Contact
- wengage.eu
- Activities · NACE
Activiteiten van callcenters
Overige activiteiten i .v.m. administratie, n.e.g.
Administratieve en ondersteunende activiteiten ten behoeve van kantoren
Diverse administratieve activiteiten ten behoeve van kantoren