What does INSIDER METRICS do?

INSIDER METRICS is an IT company in Gent. Public Limited, started on 3 October 2014, 1 establishment.

What is the address of INSIDER METRICS?

The registered office of INSIDER METRICS is located at Visserij 171, 9000 Gent.

Is INSIDER METRICS still active?

Yes. According to the CBE (29 October 2026) INSIDER METRICS is active, legal situation “Normale toestand”, started on 3 October 2014.

Is INSIDER METRICS registered on Peppol?

Yes, INSIDER METRICS is registered on the Peppol network with ID 0208:0563644135.

What is the enterprise number of INSIDER METRICS?

The enterprise number of INSIDER METRICS is BE0563644135.

When was INSIDER METRICS founded?

INSIDER METRICS was founded on 3 October 2014.

Who are the directors of INSIDER METRICS?

According to the 2025 annual accounts, the directors of INSIDER METRICS are: Marc Vanlerberghe, Bram De Vos, Johannes Van Mil, Wim Vanhaelemeesch.

Is INSIDER METRICS a reliable company?

Databakkes does not pass judgement; this is what the sources say: Active according to the CBE since 3 October 2014; 5 annual accounts filed, latest fiscal year 2025; 4 directors known from the annual account.

How much profit did INSIDER METRICS make in 2025?

INSIDER METRICS recorded a loss after taxes of € 48,297 in financial year 2025.

What is the revenue of INSIDER METRICS?

As a small company, INSIDER METRICS is not required to publish revenue in its annual accounts. In financial year 2025, its added value was € 2,760,718.

How much does an employee at INSIDER METRICS earn?

The average wage cost per full-time employee at INSIDER METRICS was € 134,700 in 2025: staff costs of € 1.5 million for 11.1 FTE, according to the annual account at the National Bank. That is the employer's cost, not net pay.

How many employees does INSIDER METRICS have?

According to the 2025 annual accounts, INSIDER METRICS has 11.1 full-time equivalents (FTE).

Does INSIDER METRICS have a website?

Yes, INSIDER METRICS has a website at hellocustomer.com.

INSIDER METRICS (Public Limited) - Gent - BE0563644135

Dossier INSIDER METRICS, printed on 29 October 2026 from databakkes.be/en/0563644135/insider-metrics. Sources: CBE, National Bank of Belgium, Belgian Official Gazette.

Financials

Financial year 2025

INSIDER METRICS from Gent, company number BE0563644135, closed financial year 2025 with a result of € -48,297 after tax. For that financial year INSIDER METRICS recorded a gross margin of € 2.8 million and equity of € 1.9 million. Compared with financial year 2024, the result moved from € 306,865 to € -48,297. The company made a loss. The company holds a healthy buffer. Debts are under control. The most recent annual accounts were filed with the National Bank of Belgium on June 17, 2026.

What it is worth Healthy

€ 1.9 million

▼ 3% vs 2024

Assets minus debts, by the books. What is left if everything were sold and paid today.

Loss Caution

€ -48,297

▼ still € 306,865 profit in 2024

Profit after tax over the fiscal year.

Cash in the bank

€ 366,853

▲ € 300,289 vs 2024

Cash and bank balances on the last day of the fiscal year.

Where the profit goes Caution

Loss, nothing to pay out

Reserves fell to € -123,884.

People and assets in 2025

Full-time equivalents

11.1

▲ 1.1 vs 2024

Average over the fiscal year, from the social balance sheet.

Wage cost

€ 1.5 million

▲ 24% vs 2024

€ 134,700 per full-time equivalent. Payroll staff only. What the director pays themselves is already netted into the gross margin and is not shown separately in the accounts.

Vehicles and equipment

€ 47,595

▼ 19% vs 2024

Book value of vehicles, furniture and equipment.

Debts at end 2025

Bank debt ≈ 7 years to go The accounts give the long-term loan and the part due within the year. The remainder divided by that part is the number of years at an equal pace; a new loan or early repayment changes it.

€ 1.6 million

▲ 13% vs 2024

€ 236,121 is repaid this year. At this pace the long-term loan is gone in ≈ 7 years.

Owed to suppliers

€ 234,242

▼ 25% vs 2024

Supplier invoices still open on the last day of the fiscal year.

Taxes and wages

€ 215,453

▼ 13% vs 2024

Taxes, VAT and social contributions still to pay.

Key figures per fiscal year Download key figures (CSV)
	2022	2023	2024	2025	Change 2024 → 2025
Gross margin	€ 1,906,846 Gross margin 2022: € 1,906,846 First fiscal year in the series	€ 2,257,456 Gross margin 2023: € 2,257,456 ▲ 18% vs 2022 (€ 1,906,846) Favourable step	€ 2,808,762 Gross margin 2024: € 2,808,762 ▲ 24% vs 2023 (€ 2,257,456) Favourable step	€ 2,760,718 Gross margin 2025: € 2,760,718 ▼ 2% vs 2024 (€ 2,808,762) Unfavourable step	▼ 2%
Profit after taxes	€ -1,531,780 Profit after taxes 2022: € -1,531,780 First fiscal year in the series	€ -733,995 Profit after taxes 2023: € -733,995 ▲ € 797,786 vs 2022 (€ -1,531,780) Favourable step	€ 306,865 Profit after taxes 2024: € 306,865 ▲ € 1 million vs 2023 (€ -733,995) Favourable step	€ -48,297 Profit after taxes 2025: € -48,297 ▼ € 355,161 vs 2024 (€ 306,865) Unfavourable step	▼ € 355,161
Equity	€ 2,351,542 Equity 2022: € 2,351,542 First fiscal year in the series	€ 1,617,548 Equity 2023: € 1,617,548 ▼ 31% vs 2022 (€ 2,351,542) Unfavourable step	€ 1,924,413 Equity 2024: € 1,924,413 ▲ 19% vs 2023 (€ 1,617,548) Favourable step	€ 1,876,116 Equity 2025: € 1,876,116 ▼ 3% vs 2024 (€ 1,924,413) Unfavourable step	▼ 3%
Total debts	€ 3,187,898 Total debts 2022: € 3,187,898 First fiscal year in the series	€ 3,962,897 Total debts 2023: € 3,962,897 ▲ 24% vs 2022 (€ 3,187,898) Unfavourable step	€ 3,858,152 Total debts 2024: € 3,858,152 ▼ 3% vs 2023 (€ 3,962,897) Favourable step	€ 3,789,100 Total debts 2025: € 3,789,100 ▼ 2% vs 2024 (€ 3,858,152) Favourable step	▼ 2%
Cash	€ 563,982 Cash 2022: € 563,982 First fiscal year in the series	€ 82,808 Cash 2023: € 82,808 ▼ 85% vs 2022 (€ 563,982) Unfavourable step	€ 66,563 Cash 2024: € 66,563 ▼ 20% vs 2023 (€ 82,808) Unfavourable step	€ 366,853 Cash 2025: € 366,853 ▲ € 300,289 vs 2024 (€ 66,563) Favourable step	▲ € 300,289
Retained profit	€ -1,531,780 Retained profit 2022: € -1,531,780 First fiscal year in the series	€ -2,265,775 Retained profit 2023: € -2,265,775 ▼ € 733,995 vs 2022 (€ -1,531,780) Unfavourable step	€ -75,587 Retained profit 2024: € -75,587 ▲ € 2.2 million vs 2023 (€ -2,265,775) Favourable step	€ -123,884 Retained profit 2025: € -123,884 ▼ € 48,297 vs 2024 (€ -75,587) Unfavourable step	▼ € 48,297
Bank debt	€ 1,155,378 Bank debt 2022: € 1,155,378 First fiscal year in the series	€ 1,420,716 Bank debt 2023: € 1,420,716 ▲ 23% vs 2022 (€ 1,155,378) Unfavourable step	€ 1,384,668 Bank debt 2024: € 1,384,668 ▼ 3% vs 2023 (€ 1,420,716) Favourable step	€ 1,563,276 Bank debt 2025: € 1,563,276 ▲ 13% vs 2024 (€ 1,384,668) Unfavourable step	▲ 13%
Balance sheet total	€ 5,539,441 Balance sheet total 2022: € 5,539,441 First fiscal year in the series	€ 5,580,445 Balance sheet total 2023: € 5,580,445 ▲ 1% vs 2022 (€ 5,539,441) Unchanged	€ 5,782,564 Balance sheet total 2024: € 5,782,564 ▲ 4% vs 2023 (€ 5,580,445) Unchanged	€ 5,665,216 Balance sheet total 2025: € 5,665,216 ▼ 2% vs 2024 (€ 5,782,564) Unchanged	▼ 2%
Employees (FTE)	34.2 Employees (FTE) 2022: 34.2 First fiscal year in the series	16.3 Employees (FTE) 2023: 16.3 ▼ 17.9 vs 2022 (34.2) Unchanged	10 Employees (FTE) 2024: 10 ▼ 6.3 vs 2023 (16.3) Unchanged	11.1 Employees (FTE) 2025: 11.1 ▲ 1.1 vs 2024 (10) Unchanged	▲ 1.1

Key figures of INSIDER METRICS, fiscal years 2022 to 2025, from the annual accounts filed with the National Bank of Belgium.Next annual account (fiscal year 2026) expected before 31 July 2027.

What happened to INSIDER METRICS?

What happened at INSIDER METRICS in recent years, according to the Belgian Official Gazette, the CBE and the National Bank:

Jun 17, 2026 New annual accounts for financial year 2025: loss of € 48,297 (▼ € 355,161 vs 2024). Source: NBB ↗
2026 Marc Vanlerberghe stepped down as director. NBB
2026 Bram De Vos stepped down as director. NBB
2026 Johannes Van Mil stepped down as director. NBB
2026 Wim Vanhaelemeesch stepped down as director. NBB
2020 Marc Vanlerberghe became a director. NBB
2020 Bram De Vos became a director. NBB
2020 Johannes Van Mil became a director. NBB

In short

From € 1.5 million loss in 2022 to € 48,297 loss in 2025.

Paid € 36,998 in corporate taxes since 2022.

Best year ever: 2024, with € 306,865 profit.

On average € 248,700 of value added per employee in 2025.

Original PDFs at the National Bank ↗

Management

Directors

According to the 2025 annual accounts

Marc Vanlerberghe

Director

since 2020 · until 2026

Bram De Vos

Managing director

since 2020 · until 2026

Johannes Van Mil

Director

since 2020 · until 2026

Wim Vanhaelemeesch

Director

Also active at: EASY-CAR-RENT, Coformaco Real Estate, FAP AGRO

since 2020 · until 2026

Establishments

Establishment units

Physical locations of this company

Registered office

Visserij 171

9000 Gent

Who else lives here?

A building full of entrepreneurs or one very busy letterbox? Another 3 companies are registered at this address.

All companies at this address →

Administratiekantoor Insider Metrics

Vereniging van mede-eigenaars van het gebouw te Gent, Visserij 171

willemot

What is an establishment unit? An establishment unit is a geographically identifiable place where activities of the enterprise are carried out.

Website

HTTPS hellocustomer.com

Canonical: https://www.hellocustomer.com/en/

About

Technologies

Cloudflare CDNCookie ConsentGoogle Tag ManagerHubSpot CMSHubSpot MarketingLottieSalesforceSwiperjQueryreCAPTCHAunpkg

Hosting & Email

Email provider

Microsoft 365

Hosting

CLOUDFLARESPECTRUM Cloudflare, Inc., US

Domain

hellocustomer.com

Registered

2012-07-13

Registrar

Combell NV

Expires

2026-07-13

Website info

HTTPS Ja

Languages EN, FR, NL

Features

Newsletter Ads

Security

✓ HTTPS

✓ SPF

✓ DMARC

Network

✓ Load balancing

Details

Company number

0563.644.135

VAT number

BE 0563.644.135

Registered office

Visserij 171, 9000 Gent

Names & denominations

INSIDER METRICS

Enterprise type

Rechtspersoon

Legal form

Public limited company

Legal situation

Normale toestand

Start date

3 October 2014

Peppol

Active · Active since 21 Oct 2026

Contact

hellocustomer.com 32 9 396 06 00

Activities · NACE

Ontwerpen van computerprogramma’s

Ontwerpen en programmeren van computerprogramma's

Computerinfrastructuur, gegevensverwerking, hosting en aanverwante activiteiten

Activiteiten van webportalen

Webportalen

Gegevensverwerking, webhosting en aanverwante activiteiten

View on CBE Public ↗ Annual accounts (NBB) ↗

INSIDER METRICS

Financials

What happened to INSIDER METRICS?

Management

Directors

Establishments

Establishment units

Who else lives here?

Website

Technologies

Hosting & Email

Domain

Website info

Features

Security

Network

Details

Frequently asked questions